What Works?

Innovative Resources



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No organisation is perfect. Whether we work, live or play in an organisation, faults and problems can easily hijack our attention. Yet organisations also have strengths, and in these strengths lies the potential for growth and change.

What Works? brings alive the philosophies of Appreciative Inquiry and other strengths-based approaches by stimulating dynamic thinking and conversations about the stuff that really matters in any organisation.

This savvy resource contains 28 cards—each featuring a key strength and four statements that can be used to identify, build and celebrate strengths in your team or organisation.

  • Managers: use these cards to review the past year and identify future objectives.
  • Team Leaders: use these cards to build a strengths-based culture with your colleagues.
  • Business Owners: use these cards to explore ways to improve outcomes and employee job satisfaction.

Each card also features a simple visual scale that can be used to add another dimension to any discussion. The scale can be used to rate an organisation’s performance in relation to the card’s prompt word. The rating can then be compared with the responses of others or used to assess progress over time.